ServiceDesk Dashboard After providing the successful login credentials you will be welcomed by the ManageEngine ServiceDesk Plus Portal.It serves a diverse range of enterprise IT, networking and Telecom customers.In our todays article we are going to show you the installation and configuration of ManageEngines ServiceDesk Plus.
Servicedesk By Manageengine Software With IntegratedServiceDesk Plus is an ITIL-ready help desk software with integrated Asset and Project Management capabilities. With advanced ITSM functionality and easy-to-use capability, ServiceDesk Plus helps IT support teams deliver world-class service to end users with reduced costs and complexity. ManageEngines ServiceDesk Plus helps the enterprises in their incident management, problem management and change management. Create and publish their service catalog with custom service level agreements (SLAs) and multi-stage approvals. You can easily create projects, manage resources, track progress and integrate IT projects with requests and changes to fine-tune overall IT service delivery. System Requirements The system requirements for installing ServiceDesk Plus depends upon the number of technicians and nodes to used on the server. In this article will be using the minimum system resources that are required by 5-20 technicians. Following the system resources we are using in our test environment. Servicedesk By Manageengine 64 Bit Package ToThen click on the Linux 64 Bit package to start downloading your ServceDesk package. ![]() Technical Support This is information is optional, if you wish to add your information for the technical support from ManageEngine then mention your details here. Servicedesk By Manageengine Update Your CountrySelect Country Choose from the available options and update your country number as shown. ![]() You can choose from the three available editions, that you want to install for your environment. Installation Location Here you need to specify a directory or press Enter to accept the default directory. We are going to choose another location for this as shown in the image below. Installation Details The system will start preparing the summary of your selected components and then start installing on your server. This may take a while so stay calm and wait for its completion. Installation Complete Once the installation process is complete, you will see the message that InstallShield Wizard has successfully installed ManageEngine ServiceDesk Plus. ![]() Make sure that mentioned port is opened in your firewall and SELinux. You can use the following command to allow port 8080 in CentOS 7 firewall firewall-cmd --zonepublic --permanent --add-port8080tcp.
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